Heyloha helps hospitality businesses automatically process reservations and inform guests 24/7. The AI answers questions about the menu, opening hours and allergens, in 50+ languages, via chat and phone.
Horeca
Full venue, happy guests, less work for you
Guests call for reservations, send messages about the menu and come with questions about allergens. With Heyloha you automate all of this, so you can focus on the experience.
Do you recognise this?
Phone reservations take too much time
The phone is red hot during service. Every phone call for a reservation takes valuable time you would rather spend on guests.
Menu and allergen questions are labour-intensive
Guests want to know what is on the menu and whether dishes contain certain allergens. These questions come via phone, email and social media.
International guests are hard to serve
Tourists do not always speak the local language. Staff do not master every language, but you want to serve everyone well.
How Heyloha solves it
Automated reservations
Guests reserve directly via the chatbot or WhatsApp, 24/7. The calendar integration schedules everything based on availability. No more phone calls during service.
Instant answers to menu and allergen questions
Upload your menu and allergen information as a knowledge source. The AI answers all questions directly and accurately, also via WhatsApp or QR codes on tables.
Multilingual guests helped in their own language
Dutch, German, French or Japanese: everyone communicates in their own language. The AI detects the language automatically.
Relevant AI agents for your sector
FAQ
Can the AI schedule reservations in my reservation system?
Via the calendar integration Heyloha integrates with your calendar. Guests choose a time slot and the reservation is scheduled immediately.
How do I give the AI information about the menu and allergens?
Upload your menu as a PDF or link your website as a knowledge source. The AI learns everything about your dishes and allergens and gives accurate answers.
Can I place QR codes on the tables?
Absolutely. Via AI QR you generate codes that guests scan for the menu, daily specials or ordering. Interactive and fast.
Does the WhatsApp Agent also work for last-minute messages?
Yes. The WhatsApp Agent automatically answers messages about reservations, opening times and other questions, even outside opening hours.
Is Heyloha suitable for multiple locations?
Yes. Heyloha supports location management. Per location you set up your own agent with specific information about that site.