Heyloha helps holiday parks inform and assist guests 24/7 via chat, WhatsApp and phone. The AI automatically answers repeat questions about facilities and bookings, in 50+ languages, even during peak season.
Vakantieparken
Happier guests, less pressure on reception
Guests ask questions before arrival, during their stay and after departure. With Heyloha you answer them automatically via chat, WhatsApp or phone, in their own language, at any time of day.
Do you recognise this?
Booking questions outside office hours
Guests browse and book on evenings and weekends. If you are not available then, they choose a park that is.
International guests expect service in their language
Holiday parks attract guests from across Europe. Staff do not speak every language, but you want to serve everyone well.
Endless repetitive questions about facilities
Wi-Fi password, swimming pool opening times, where is the nearest supermarket: the same questions hundreds of times per season.
How Heyloha solves it
24/7 booking support and information
From booking questions to arrival instructions: the AI answers everything automatically, even on Saturday evenings or public holidays.
Multilingual service for every guest
Dutch, German, French, British: everyone is helped in their own language. Automatically and without extra staff.
Less pressure on reception
Repetitive questions about facilities, opening times and practical matters are handled automatically. Your reception staff have time for personal interaction.
Relevant AI agents for your sector
FAQ
Can the AI answer questions about specific accommodations?
Yes. Heyloha crawls your website and learns all information about your accommodations, facilities and rules. Guests receive accurate answers directly.
How does WhatsApp help with guest service?
The WhatsApp Agent automatically answers messages from guests. They can send their question via WhatsApp and receive an immediate reply, even in the evenings.
Can Heyloha handle seasonal peaks?
Absolutely. The AI scales automatically and requires no extra staff. Whether you receive 10 or 1,000 questions per day, the AI handles everything.
Can I use QR codes in the accommodations?
Yes. Via AI QR you can place interactive codes in holiday cottages, at the pool or other locations. Guests scan the code and get information directly.
Is Heyloha GDPR-compliant for processing guest data?
Yes. Heyloha is fully GDPR-compliant. Privacy consent is built in and data is processed securely.