Using an AI WhatsApp Agent
An AI WhatsApp Agent automatically responds to all messages arriving on your WhatsApp number. The agent understands the content of each message and replies immediately, so you do not have to answer every message manually. All replies are written in your tone of voice, keeping your communication clear and recognizable.
The AI only works with the knowledge and instructions you add. This gives you full control over what the agent can and cannot answer.
What the AI WhatsApp Agent delivers
Automatically responds to all messages arriving on your WhatsApp number. Every message gets an immediate reply 24/7, even when you are offline. Saves time because you do not have to answer incoming messages yourself. Uses your website information as a basis and can be supplemented with extra knowledge. Understands more than 50 languages and responds in the same language as the incoming message.
How the AI WhatsApp Agent works
The agent analyzes each incoming message and searches your configured knowledge for the most appropriate answer. This happens within seconds, without you doing anything.
Think of the agent as a digital colleague who is always available, never forgets anything and closely follows your communication style.
Why this works
The AI works with information you add, such as your website content and additional knowledge like FAQs or documents. This keeps answers correct, consistent and aligned with your organization.
The agent does not make up information. All answers come from your configured knowledge and instructions.
What the AI WhatsApp Agent concretely solves for you
Automatic replies to messages
The agent responds to every incoming message. For correct and complete answers it uses your knowledge sources, such as your website, FAQs and additional documents.
The more complete your knowledge, the better and faster the answers the agent can give.
No more waiting times
Users receive an answer within seconds, including evenings, weekends and busy moments. Nobody has to wait until someone is available.
Significant time savings
Many incoming messages are repetitive. The agent handles these automatically, giving you time for exceptions, advice or important conversations.
Consistent answers, always
The agent always responds in the same style and structure. Clear, calm and in your tone of voice. This ensures recognizable and professional communication.
Understands more than 50 languages
The agent understands incoming messages in dozens of languages and automatically responds in the language of the user, without requiring any additional settings.
Automatic conversation logs
Every conversation is automatically saved in the Heyloha inbox. This gives you a complete and clear conversation overview at all times.
What happens when a message arrives?
- The message is read and interpreted.
- The AI checks your knowledge for information that matches the message.
- It verifies that the answer meets your instructions.
- The AI formulates a clear answer in your tone of voice.
- If information is missing or something is unclear, the AI automatically asks a follow-up question.
When to use an AI WhatsApp Agent
You use an AI WhatsApp Agent when you want to handle messages quickly and consistently, without having to answer everything manually. The agent gives clear answers, reduces workload and keeps everything organized because every conversation is automatically saved in one place.
Creating an AI WhatsApp AgentLinking your phone number for your WhatsApp Agent